Walker Design Co. Terms

These terms are a simplified version of our full T&Cs and are here to give you transparency before choosing to work with us. The full version of our Terms & Conditions will always be shared with you before a project begins. Please have a read through before we commence any work for you. If you’re unsure of anything below, please reach out and we can have a friendly chat around any alterations you need to make. Working with The Walker Design Company should be easy and enjoyable. These terms are here to set clear expectations, protect both of us, and keep projects running smoothly.

1. Starting Work

When you accept our quote, send through a brief, and pay the deposit, that’s when the project officially begins.

2. Deposits & Payments

  • We generally require a non-refundable deposit (typically 30–50%) to get started.

  • The remaining balance is due per the payment schedule in your proposal.

  • All invoices are payable within 14 days, unless we agree otherwise.

  • Late payments may lead to fees, suspension of work, or further action.

3. Scope, Revisions & Extra Work

  • Your proposal outlines exactly what’s included. Anything beyond that is “out of scope.”

  • We’ll include a couple of rounds of minor edits to ensure you love what we produce.

  • Major changes or extra revisions may incur additional fees - always with your prior approval.

4. Timeline & Communication

  • Timely feedback helps us stay on schedule.

  • If there’s no response for 30+ days, we may pause or archive the project.

  • To resume, additional fees may apply to re-start the work.

5. Ownership & Copyright

  • Until final payment is received, all design files, drafts, and concepts remain the property of The Walker Design Company.

  • Once paid in full, you receive the rights to the final agreed files and we’ll deliver the final files in agreed formats (e.g. vector, high-res, web–ready).

  • These will be sent in a nicely-packaged folder ready for you to use. If you lose this, drop us a message and we can send over the files for a small admin fee.

  • Unused ideas, early drafts, or alternate concepts may still be used or shown in our portfolio unless you ask us not to.

  • You are paying for the final files, not the editable files. If you wish to have these as well, we can provide a quote for this.

6. Portfolio & Sharing

  • We’d love to show off the work we do together - on our website, social media, or in a portfolio. If you’d prefer something stays private, let us know in writing before we start.

  • If we bring an outside designer or contractor into the project to ensure you get the best result, we’ll let you know in advance and ask for your permission for them to share any work created. We can also ask them to sign an NDA if required.

7. Liability

We work carefully and responsibly, but we can’t be held liable for losses or damages arising from your use of the work once it’s delivered.

8. Cancellation

  • If you decide to cancel the project after work has started, you’re responsible for paying for what’s been done so far.

  • Deposits are non-refundable - they reserve our time and resources.

9. Fonts & Licensing

  • Some fonts or assets require commercial licensing. You’ll need to buy the licence in your name.

  • We’ll let you know when a licensed font or resource is needed, and can arrange it for you (we’ll add the cost to the invoice).

10. Termination

We reserve the right to end a project if:

  • Communication breaks down,

  • You micromanage excessively or negate trust,

  • Or there is a lack of focus to move forward.

In such cases, deposits are non-refundable.

11. Late Fees & Debt Recovery

  • Overdue invoices may incur a fixed late fee and interest (as permitted by law).

  • If accounts remain unpaid long-term, we may engage recovery or legal services.

12. Force Majeure

We aren’t responsible for delays or failures caused by circumstances out of our control - e.g. disasters, labour strikes, technical outages, alien invasions, or England winning the World Cup.

As stated at the top of this page, these terms (this page) sets out the key conditions for working with us in a simple, digestible way. Please note: your accepted proposal/contract + the full Terms & Conditions document (shared before project start) form the full agreement.

If any part of these terms feels confusing or unclear, reach out to us at david@walkerdesign.co and we’ll happily explain or clarify.